Customer Support for Startups

 Focus on acquiring new customers and ship more code.

We will help your customers’ questions and problems.

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Support requests

We’ll answer unlimited support tickets from your customers, may that be a working on an extension,  task or technical question.

24/7 on-call engineer

Make sure your customers have a way to quickly get help when they need it. Our team will cover for you during holiday, weekends and the night.

API integrations and SDKs

We will help your customers integrate your API in their applications, using their preferred programming language and frameworks.

Service Level Agreements

 We have supported Fortune 500 companies such as PayPal and Nike, and have efficient and seamless processes to provide extremely fast first response and resolution times

Documentation

Our team will make sure to properly document your product, so that a knowledge base is created over time and less support effort is needed.

Outages and emergencies

If anything emergencies happen, our support engineers will promptly be there for you, coordinating and mitigating the issue with your customers until your engineering team can properly find the root cause behind it.