Technical support for Agencies
Focus on acquiring new customers and ship more code.
We will help your customers with questions and issues.
We’ll answer unlimited support tickets from your customers, may that be a small fix, implementing a plugin, editing a template, or answering a technical question.
24/7 on-call support
Make sure your customers have a way to quickly get help when they need it. Our team will cover for you during holiday, weekends and the night.
We have a seasoned team of support engineers that can help coordinate issues with your customers and your product and engineering teams.
Service Level Agreements
CMSs and plugins
All of your plugin updates are taken care of as soon as they’re released. Your website will always be up-to-date to make sure everything works perfectly.
We will edit/add content from request of your customers, modify the styling and any CSS stylesheets of your website/theme, configuring forms,setting up plugins and tools.